Cancellations Made 48 Hours or More Before Scheduled Flight:

• Customers may cancel or reschedule with no penalty.

• A full refund will be issued to the original payment method, or the flight may be rescheduled based on availability.

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Cancellations Made Within 24 to 48 Hours of Scheduled Flight:

• A $100 cancellation fee will apply.

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Cancellations Made Less Than 24 Hours Before Scheduled Flight or No-Show:

• No refund will be issued.

• Rescheduling is not available for no-shows.

• Individuals/Groups who arrive more than 20 minutes after the required arrival time without notice are considered no-shows, and refunds will not be issued.

• Flights may be delayed, rescheduled, or canceled due to weather, maintenance, or other safety-related issues at the discretion of Aventra Aviation.

• In these cases, guests will have the option to:

  • Reschedule at no additional cost, OR

  • Receive a full refund.

• All flights may be subject to alternate routing if weather conditions do not permit flights along the published route.

• Guests are required to arrive at least 20 minutes before their scheduled departure time.

• ​Individuals/groups that arrive less than 20 minutes prior to departure time will result in an automatic cancellation with no refund due to scheduling conflicts

• Weight in an aircraft is critical for safety.

• No individual passenger can weigh more than 250 pounds.

• The maximum combined weight of all passengers is 400 pounds per flight.

• The aircraft can hold up to 3 passengers 

• Every passenger must be over the age of 8

• An adult must accompany any individual under the age of 10 on the aircraft

• Before the flight, everybody will be required to sign a liability waiver. For participants under the age of 18, a parent or guardian is required to sign on their behalf. If you do not wish to sign the waiver, your flight will be cancelled

• Not at all! Our tours are designed for everyone — first-time flyers and aviation enthusiasts alike. Henry will walk you through everything before takeoff so you feel comfortable and excited.

• Our tours accommodate up to 2–3 passengers per flight, depending on group weight. Perfect for couples, small groups, or a special family outing.

• Absolutely — we encourage it! Share your experience and tag us on Instagram. Just make sure your devices are secured before takeoff.

• Yes! Henry holds a Commercial Pilot certificate, CFI rating, and Multi-Engine rating with over 600 flight hours. Safety is the foundation of every flight we operate.

• For safety, closed-toed shoes are required on all flights. Heels of any kind are not permitted. We recommend sneakers or flat, comfortable shoes — you'll be stepping in and out of the aircraft, so practical footwear makes for a smoother experience all around.